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Web Hosting Notification

11 April 2014 No Comment

In our ongoing effort to provide customers with excellent communication and transparent service, we are passing along notification that one of our third party vendors will be performing a final stage of routine maintenance on the network they provide. Please note, no effort is required on your part and your services should not be affected in any significant manner. Our data centers and network are designed with extensive failover and redundancy in place to provide premium fault tolerance and resilience. This maintenance is scheduled for April 11th and again on April 17th and will start at 1:00AM CST, with an expected completion time of 7:00AM CST. There is a remote possibility that during the scheduled maintenance window, a very small number of customers could experience brief instances of increased latency when trying to reach their servers. Should you notice this, it should only occur momentarily and is part of the routine network upkeep that ensures your services run fast and efficiently. If you experience any issues extending beyond this, please let us know. We are available to assist with any questions or concerns at (228)-822-9890.
Again, it is important to note that this is routine maintenance and we are merely contacting you to provide you with a fully transparent and interactive hosting experience. If your service were to ever experience a failure, undergo internal repairs or become subject to an issue requiring action on your part, we will contact you with a clearly identified bulletin that provides up-to-the-minute details outlining the measures you can take and/or those we are taking to fix it, as well as a time frame for any ongoing maintenance.”

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